Effective Date: March 5, 2017
Last Updated: September 14, 2019
Thank you for your purchase. We hope you are happy with your purchase, however, if you are not completely satisfied for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our returns policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new, unused condition with all original tags and labels attached.
To return an item, please email customer service at CarissaBiggs@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving your RMA number, place the item securely in original packaging and return the item to the following address:
1847 SE 148th Ave
Portland, OR 97233
After receiving your return and inspecting it, we will process for return store credit or exchange. Please allow at least seven (7) days from receipt of your item to process the return. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
- Used products
For defective or damaged products, please contact us at the number below to arrange a refund or exchange
If you have any questions about this Refund Policy or to report any concerns, please email us at firstname.lastname@example.org or call us at (503) 740-6683