8-ball

RETURNS POLICY

Effective Date: March 5, 2017
Last Updated: September 14, 2019

Thank you for your purchase.  We hope you are happy with your purchase, however, if you are not completely satisfied for any reason, you may return it to us for store credit or an exchange.  Please see below for more information on our returns policy.

Returns Policy

All returns must be postmarked within fourteen (14) days of the purchase date.  All returned items must be in new, unused condition with all original tags and labels attached.

To return an item, please email customer service at CarissaBiggs@gmail.com to obtain a Return Merchandise Authorization (RMA) number.  After receiving your RMA number, place the item securely in original packaging and return the item to the following address:

Biggelbachs

ATTN: Returns

RMA#

1847 SE 148th Ave

Portland, OR 97233

United States

Refunds

After receiving your return and inspecting it, we will process for return store credit or exchange.   Please allow at least seven (7) days from receipt of your item to process the return.  We will notify you by email when your return has been processed.

Exceptions

The following items cannot be returned or exchanged:

  • Used products

For defective or damaged products, please contact us at the number below to arrange a refund or exchange

Contact Us

If you have any questions about this Refund Policy or to report any concerns, please email us at biggelbachs@gmail.com or call us at (503) 740-6683